Ear wax and infection management

Our audiologist, with a specialisation in ear wax removal and fungal-ear infection management, can perform cleaning procedures. We use microsuction as our chosen method of removal. 

This service can be used to treat external ear canal infections (fungal/bacterial) along with ear wax blockages. 

  • If you have been referred by your GP to us for a middle ear infection, please book medical assessment.

  • If you have been referred by your GP to us for an ear fungal / cleaning treatment, please book microsuction removal.

If you need to discuss anything prior to your booking, please feel free to call us


What to expect

The removal procedure generally lasts 20-30 minutes; but in cases of heavy build-up, it may extend it to an hour. A head-mounted microscope with a suction device, like a vacuum, is used during the process. We may also employ curettage and forceps as needed. During the procedure, you may feel some slight sensitivity / mild pain. Rest assured, this method is significantly safer than using a syringe, as it eliminates pressure on the eardrum and avoids any fluids being introduced into the canal.


Appointments include the following

Video otoscopy imaging - allowing you to see the successful results of the procedure by showing you before/ after images of your ear canal.
A counselling / management plan - to ensure you stay on top of your ear wax or ear infection, limiting the need for future medical removals.
If requested/required, a medical report can be sent to your GP following the procedure. Additional costs apply.

Pricing 

Microsuction removal (2 ears)     $170

Microsuction removal  (1 ear)      $100

  • Medical report fee is $30.

  • If a home visit concludes that no removal is necessary, a $50 call-out fee will be charged.

  • If a repeat visit is required to removal all the ear wax/fungi, no further charges will apply. We guarantee complete removal for this price.

  • The price for this procedure is the same for both in-clinic and home-service delivery.

FAQ - ear wax and ear infections

What are the symptoms of ear wax blockages?

  • Ear discomfort - the feeling of fullness or pressure in the ear.

  • The feeling of something "clicking" or moving around in the ear.

  • Tinnitus - the sensation of "buzzing", "humming" or "clicking" noises within the ears.

  • Hearing loss - in extreme cases of wax build up, a conductive hearing loss can occur.

What causes ear wax blockages?

  • Ear canal anatomy plays a big part - in relation to bends and the width of the canal, which can cause some ears to be more prone to wax blockages than others. That's why people might find one ear blocks routinely more than the other.

  • As we age, the body is not as effective at removing wax naturally. This leads to frequent blockages in older people and is a widely known issue in the elderly.

  • Hearing aid use can increase wax blockages.

  • Genetics pays a role in wax blockages - some people are simply more prone to producing ear wax, while others are not.

What is the most effective way to manage my ear wax?

  • The best way to manage ear wax is to prevent a blockage occurring in the first place. This can be done by using over-the-counter pharmacy wax drops once a day, 1-3 times per month.

  • Don't over-use wax drops, as they can excessively remove the important natural oils from the canal.

  • The method for procedure is as follows: tilt the head to the side and fill up the canal with the wax drop liquid, holding the ear tilted for a further 2 minutes. Once completed, allow some water from your shower head to trickle down the ear canal. This helps loosen and remove the already softened wax.  If this procedure does not work after 3 repeats, you will need to have the wax professionally removed by an audiologist or medical professional.

  • The best wax drops to use are called "Ear Clear", which comes in both a drop or spray application. It is available at most pharmacies as OTC.

Is it okay to remove ear wax using cotton swabs?

  • The short answer to this is, no, it is not. Cotton swabs often push wax deeper into the ear canal, exacerbating the issue. If cotton swabs are used, they should only be applied to the outer entrance of the canal, gently rolling the swab around the area. However, utilising ear drops once or twice a month serves as a more effective way to manage ear wax. Consequently, we do not endorse the use of cotton swabs for ear wax removal.

If I think I have a fungal or bacterial infection of the ear canal, what should I do?

  • If you are experiencing an infection in the ear canal but do not have any of the following symptoms: pain around the ear (external sensitivity), fever, sudden significant-one sided hearing loss, or issues with balance, we advise you to schedule an appointment with us for a removal procedure. Alternatively, if you are experiencing any of the following symptoms above, please book in to see your GP.

  • Keep your ears dry—make sure to avoid getting water in your ear canal while showering or swimming.

I've already seen my doctor for treatment of a middle ear infection. I've taken my prescribed medications, but I still have the lingering issues of the feeling of fullness in my ear/s and hearing loss. 

  • Middle ear infections can be tricky, as even after medical treatment, it is not uncommon for symptoms to take upwards of 3-4 months to fully resolve. 

  • If you have already seen your doctor and have followed their treatment advice, don't be too concerned, the symptoms will resolve within a few months. However, if your symptoms worsen as time goes on, such as increasing pain, aural discharge or you feel your hearing is getting worse, it's important to book with your GP or audiologist as soon as possible.

I've had a very notable and sudden loss of my hearing in one ear (within 24 hours). Could it be ear wax or an ear infection?

This is unlikely. If you experience this, it necessitates immediate medical attention to rule out Sudden Sensorineural Hearing Loss (SSNHL), which will often include abrupt onset of tinnitus, and/or a feeling of fullness (usually only in one ear).

SSNHL is only preventable if early detection occurs with immediate steroid therapy. If you feel this is the case, please seek out urgent medical attention.

Book Your Appointment Online

Choose the type of appointment required to enter our booking system. After your booking is completed, you will receive a confirmation call within 4 working hours. If preferred, appointments can also be made over the phone.

Clinic hours of service:

  • Albany: TUE, WED 9:00am - 5:00pm

  • Albany: SAT 9:30am-11:30am (walk-in)

  • Denmark: THUR, FRI 9:00am - 4:00pm

Home visits are available on Saturdays

For booking cancellations, we require a minimum of 12 hours notice.

  • Areas we cover in Albany

    Albany central, Bayonet Head, Collingwood Park, Cuthbeth, Emu Point, Gledhow, King River, Little Grove, Lower King, Upper King, Lange, Mckail, Middleton Beach, Mira Mar, Milpara, Millbrook, Orana, Robinson, Spencer Park, Warrenup, Yakamia.

  • Areas we cover outside of Albany

    Bornholm, Denmark, Elleker, Goode Beach, Kalgan, Kronkup, Marebelup, Nanarup, Narrikup, Ocean Beach, Robinson, Scotsdale, Torbay.