Hearing aids

Our hearing aids are always sold at fixed and fair prices, starting from $1,295 for a pair.

Funding for hearing aids is available for eligible pensioners and DVA Veterans through the Australian Government Hearing Services Program. For others exploring funding options, you can visit out funding page for further details.

If you have any questions regarding hearing aids, take a look at our Hearing Aid FAQ page or feel free to call us

Hearing aid options

Hearing aids below relate to our hearing aid technology chart, which details our pricing structure.

Oticon Intenis a groundbreaking AI hearing aid that understands your intentions and helps you to achieve them. Using the Deep Neural Network (DNN 2.0), AI and 4D Sensor Technology, these hearing aids are able to detect body movements while talking, allowing for instant angle adaption for clearer speech and better noise reduction.

Our take:

The Intent is a beautifully crafted hearing aid.  Leveraging innovative technology in a strong shell, it provides one of the best outcomes we've ever seen from a device when it comes to improvements to speech clarity in noise/social settings. All while boasting stellar reliability. There's a reason we haven't seen a single one of these come back. 

Country of origin: Denmark

Release date: Q2, 2024

Battery type: Rechargeable

Technology levels available:

Excellence, Aristo

For more info, visit Intent website 

GN ReSound Envision transforms the sounds of life into beautiful clarity, with intelligent hearing technology that illuminates your world. Embrace what you want to hear with renewed focus. The Envision is ergonomically designed to very comfortably on the ears in a small shell.  Its comes with a very low visible profile, impressive water resistance rating, and advanced AI-sound processing capabilities.

Our take:

Envision stands out as an excellent mid-range hearing aid. With an award winning design, this is the smallest device we sell. It delivers moderate to good benefits for improvements to speech clarity in social/noise settings, just without a high price tag. 

Country of origin: Denmark

Release date: Q1, 2025

Battery type:  Rechargeable

Technology levels available:

Standard Plus, Tribe

For more info, visit Envision website

Phonak Audéo I Sphere provides unprecedented speech clarity in noise from any direction. Featuring the worlds first dedicated stand-alone AI chip for speech in noise seperation, it extracts, enhances, and integrates speech from unlimited voices in real-time to deliver unprecedented speech clarity. The Sphere also boasts an impressive two day battery life.

Our take:

Sphere is rated (independently and actually) as the world's best hearing aid for improving speech clarity in noise and social settings, making it ideal for those in the workforce or those with moderate or worse hearing loss. While it may not be a compact or cheap hearing aid, it makes up for it with the enhancements seen in hearing.

*'Aristo applies to Sphere I90, but this device is also available in lower technology models.

Country of origin: Switzerland

Release date: Q3, 2024

Battery type: Rechargeable

Technology levels available:

Aristo

For more info, visit Audeo I Sphere website

Widex Allure  is a natural-sounding hearing aid, which it achieves by focusing on the organic way the brain processes sound. Powered by the groundbreaking W1 chip and PureSound™, it can process sound in less than 0.5 ms, the quickest of all hearing aid manufacturers. By eliminating the artificial delay commonly found in other hearing aids, the Allure ensures that speech and music sound exactly as nature intended— clear, crisp.

Our take:

Widex are known within the industry for producing the most natural sounding hearing aids - making this device ideal for musicians and first-time hearing aid users. Additonally, being a recently released device, it also provides moderate to good benefits for speech clarity in noise/social settings. Considering all this, the Allure excels in value for money.

Country of originDenmark

Release date:Q1, 2025

Battery type: Rechargeable

Technology levels available:

Standard Plus, Tribe

For more info, visit Widex Allure website

Phonak Lumity  is designed for individuals who need to hear better in one-on-one conversations, but at the same time, are still moderately-socially active or find themselves working outdoors. Featuring the advanced Phonak SmartSpeech™,  it allows the user to concentrate on speech coming from the front, even in noise situations. 

Our take:

Lumity is a great choice for farmers or outdoor workers, with a high waterproof and sweatproof rating not matched by many others. However, it's not just for outdoor workers. With technology for improving speech clarity in noise/social settings, it's suited for anyone after a quality-branded device that's proven itself within the industry.

Country of origin: Switzerland

Release date: Q1, 2024

Battery type: Rechargeable or 312

Technology levels available: 

POA  (ask in store) 

For more info, visit Phonak Lumity website

GN ReSound Commence is made for people that mainly wish to hear better in more simple listening situations. Built on the proven Organic Hearing philosophy, this device focuses on delivering a clear and natural sound profile that helps the user reconnect with the people that matter most. 

Our take:

Commence is tailored for the budget-conscious individual, yet its recent launch means it brings a lot of modern features for it's price-point, all in a very compact design. This device is ideal for individuals who mostly need to better in quieter environments.

Country of origin: Denmark

Release date: Q3, 2025

Battery type: Rechargeable or 312

Technology levels available: 

Standard

For more info, visit GN Commence/Savi website

Hearing aid prices

  • Prices below are for a pair of hearing aids with charger included with no additional fees. 

  • Free, no-obligation hearing aid trials are available in our technology levels of Standard Plus, Tribe, Excellence and Aristo.

If viewing on a mobile device, please click on the image below to enlarge size.

Aftercare services

We include 3 months of unlimited free appointments and associated costs - ensuring you are thoroughly satisfied.

Try Before You Buy

See what hearing aids can do to improve your life with our no-obligation 7-14 day trials. Free. Nothing to lose. 

Money back guarantee

After your trial is over, you still have 5 weeks to return the hearing aids for a full refund.

3 - 5 year warranty coverage

In case of fault or break down, all our hearing aids are covered for 3-5 years from your date of purchase. 

Hearing aids: full terms of service information

Pricing information and cost of the recharge upgrade:

  • Hearing aids (devices) advertised are for standard dome-coupled hearing aid sales only. 

  • Our hearing aids can be provided as two options, in relation to power source: 1) disposable battery; 2) rechargeable battery. We do not charge more for rechargeables for selected devices (excludes custom devices, standard technology devices or promotional devices). 

  • If the selected device does not include the recharge upgrade, this can be provided for $450 (total for two devices) on top of standard pricing. Please note that most technology levels we sell only come in recharge option.

  • Custom hearing aids (in-the-ear style) are available in our technology levles of Standard, Tribe and Excellence, quoted in disposable battery. Recharge upgrade is available on selected models.

What's included with your purchase and payment terms:

  • All hearing aid sales include the following as standard: (2x) hearing aids and (1x) charger unit (when sold in recharge). There is no GST on hearing aid purchases.

  • On top of the devices provided, we also include the following services: (1x) hearing aid fitting appointment; (2x) follow-up care appointments; unlimited in-clinic bookings of appointments for a period of 90-days post fitting date. Consumables included with devices are: (8x) domes and (2x) packet filters. For sales of disposable battery-operated hearing aids, we include 6 months of batteries with your purchase at no extra cost.

  • All prices listed are for delivery of services at our clinic. However, when requested, this can alternatively be delivered as client's homes (fitting and follow up appointments).  Home-service fittings will occur additional costs.

  • All devices provided on trial are done so on a 7-14 day period, starting from fitting date. Full payment or the return of devices (in their fully operational condition) is required by the end of this period. Due to the manufacturer's payment terms, we regret that we are unable to offer any extensions on trial periods. A maximum of (2x) trails is allowed by our clinic.

  • After payment for devices is made, devices can still be returned for full refund up to 42-days post fitting date. Extensions on this return period can be provided on compassionate grounds, however please note, this can only be provided if arranged in advance with us. If a request for an extension on returns is not made to us prior to the 42-day cut-off, full payment is final.

Manufacturer warranty terms:

  • The warranty period on all devices sold in the technology levels of Standard, Standard Plus or Tribe include a 3-year warranty. For Excellence and Aristo devices, a 4-year warranty is included.

  • Please note, warranty periods listed do not apply to HSP or DVA clients, due to Dept Health regulations. Please speak to us for HSP warranty information.

  • Hearing aid speaker units include an 12-month warranty. 

  • Hearing aid custom ear moulds include an 18-month warranty.

  • The warranty on all hearing aid-related items is a manufacturer warranty between yourself and the hearing aid vendor, managed by our clinic. If devices need to be sent for manufacturer warranty repair, the cause of malfunctions is not determined by us.

  • Please be aware that manufacturer warranties for both devices and hearing aid speaker units excludes physical damage to devices or exposure to chlorinated/salt water. 

  • If a fault does arise from a manufacturer defect while devices are within the warranty periods, we will provide loan devices to clients at no additional cost. Please note, loan devices may differ from the devices purchased. Loan fees may apply when the devices have not been purchased from our clinic

Our Hearing aid technology levels - model and manufacturer specifications:

  • All hearing aids sold pertain exclusively to select models sourced from our partnered manufacturers -Phonak, Oticon, Widex and GN ReSound.

  • Should clients request hearing aid models not included in this range, we are able to accommodate these requests, provided the devices are sourced from our partnered manufacturers. Please be advised that price adjustments may occur.

  • If you require more detailed information on the hearing aids we sell, such as a written quote explaining how our technology levels relate to the manufacturers levels, please feel free to give us a call or book in to see us.

Custom earmould prices:

  • Devices prices shown are for standard dome-coupled hearing aid sales. However, in situations involving moderate to severe hearing loss, hearing aid mould/s may be necessary to ensure sufficient amplification for the user. In such cases, varying additional fees will apply. For all new hearing aid sales, we waive our standard mould-fitting fee. 

Other terms of service:

  • If hearing assessment results indicate only (1x) hearing device is required for clients, we can provide a 38% discount on our standard price structure for all devices advertised.

  • Phone streaming functionality is a standard feature on all behind-the-ear / receiver-in-the-ear devices we sell, with the exception of custom (CIC/IIC) devices. Please keep in mind that phone call streaming compatibility cannot be guaranteed for all mobile phone models. We will thoroughly discuss this aspect during your fitting appointment to ensure compatibility with your selected devices.

  • If additional appointments for ongoing maintenance, counseling, or device programming are necessary beyond the 90-days post fitting date, our standard clinic appointment fees will be applicable for private clients (unless under an Aftercare Plan). While not mandatory, we do highly recommend yearly review appointments to ensure optimal functionality of hearing devices. At these appointments, a full hearing assessment is performed, devices receive a software/firmware update, and devices are re-configured to clients changes in hearing.


Supporting our Great Southern community

Do you know someone struggling with hearing loss who can't afford hearing aids?

Twice a year, we give away free Tribe rechargeable hearing aids to someone who doesn't qualify for assistance through the Hearing Services Program. If you know someone deserving but unable to afford hearing aids, contact us to share their story. We'll choose a recipient in June and December each year. To be eligible, applicants must reside in the Great Southern region.

Share their story 
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Albany open hours

  • Tue, Wed, Thur 9am - 5pm

  • Sat: 9:30am - 1pm

Denmark open hours

  • Friday 9am - 4pm

For booking cancellations, we require a minimum of 12 hours notice.