• Longer appointment times with the same audiologist.

• Our clinic's appointment wait time is under 2 business days - meaning no long waits with us!

• Ethical selling practices - our advice is always completely impartial and honest. Allowing us to prioritise our clients over profits!

• We only work with quality hearing aid brands, and our prices are often more affordable than other local clinics. 

• For those who struggle to get into the town, we offer a comprehensive home-visit service.

• As locals, when you spend money with us, your money is re-invested back into our local community. A claim no other audiologist in the Great Southern can currently make.

Yes, we are a full provider for the Hearing Services Program - meaning we can provide subsidised appointments and hearing aid for eligible clients under the program.

Home visits are also available for HSP clients.

Speak to us about what funding availability may be available for you. We will check your eligibility and can explain to you how the Hearing Services Program works. 

We are actually the same or cheaper than most of the other clinics around town! Especially when it comes to hearing aids. Let us explain.

For our services provided:

Clients eligible for the HSP program funding, do not incur any co-payment maintenance fees with us - ensuring that they can access audiological services completely free of charge. Only our microsuction service isn't covered by the program. For our private clients, our appointments are charged at industry average rates.

For the hearing aids we sell:

We offer very competitive pricing. Yes, we know many make this claim, so don't take our word for it. We invite you to price match and see for yourself. When comparing identical models of hearing aids, you'll find that our prices are generally more affordable than those of our competitors.

As the Australian audiology sector has evolved, vertical integration, mainly through overseas hearing aid companies, now dominates the landscape. This has fostered a volume-driven push of specific hearing aid models into the market.

So what does this mean for the end hearing aid user?

Well, there are generally two outcomes - premium hearing aids frequently being sold at excessively high prices, or more recently, with multidisciplinary healthcare providers entering, the market flooded with subpar-hearing aids. This is something the public is mostly unaware of.

So how does this tie into independent hearing clinics?

Since independent clinics aren't owned by hearing aid companies, you're much more likely to receive honest advice on hearing aids, while also reducing the risk of being upsold a hearing aid or over-charged. Conversely, you're far less likely to be sold a supbar-hearing aid. With significantly lower volume compared to chain clinics, and a focus on building personal relationships, it's challenging for local independents to sneakily sell subpar products. Something volume-based multidisciplinary chains have no issue with it.

Yes, we can see children, however, only those aged 10 years and older.

For children aged under 10, please refer to Hearing Australia, who are also based in Albany.

You can visit www.hearing.com.au for more information.

We kindly ask that you schedule all appointments in advance. Appointments can be made over the phone, via our online booking system, or by dropping into one of our clinics to see us.

For private clients already using hearing aids - we charge $179 for your first appointment. At this appointment, you will receive a hearing assessment along with a hearing aid tune-up, in a one-hour appointment. However, if you have seen Jason the audiologist before we will waive this fee.

For HSP/DVA clients already using hearing aids - your fees are covered for by the program. Meaning all hearing / hearing aid related services with us are completely free.

Most do not, but that being said, there are defintely health funds around that will cover the cost of hearing assessments, along with hearing aid repairs and reviews.

Please note, we do not have hicaps, which means if your health fund will cover your appointment costs, the refund is provided from the tax invoice we supply you with.

Unfortunately, no. Australia does not provide audiology billing through Medicare or concession cards. However, funding can be provided through the Australian Government Hearing Services Program or DVA, for eligible clients.

Yes, we do. We can provide a hearing assessment and report to your doctor detailing your eligibility to drive with/without hearing aids. 

Please book our Standard hearing assessment.

Please book our Standard hearing assessment.

Partially - yes! Eligible pensioners under the Hearing Services Program (HSP) are entitled to receive home service through HSP. However, due to the costs involved, we do charge an additional call out fee for this service. Please take a look at our page on home services page, or feel free to reach out to us if you have any questions. 

• If hearing testing takes place in at your home, it's important to have a moderately quiet environment within the home, for compliance and accurate results. However, normal, outside sorrounding environmental noises will not impacting hearing tests.

Our audiologist is an accredited audiologist under Audiology Australia and a licenced Medical Provider for the Australian Government Hearing Services Program. He has also completed comprehensive ear wax management courses. He trained as an audiologist at the University in Western Australia and holds a Master's in Clinical Audiology, along with undergraduate degrees in Medical Science and Population Health. He has more than 7 year's experience in adult hearing rehabilitation and ear wax removal. 

Your personal information provided to us is always stored securely and confidentially on a cloud-based encrypted database, which adherts to ISO/IEC 27001 certified Information Security Management System (ISMS).

For private clients - your personal information is never shared with any third parties. For clients under the Hearing Services Program (HSP) - at times we may be required to share your personal information with the Australian Government Department of Health, Disability and Ageing, performed in accordance with HSP compliance and regulations. 

We can accept all major types of payment, including: eftpos, bitcoin, cash or bank transfer. If payment is made in bitcoin, payment is required prior to services delivered, due to clearance times.

Our audiologist will always attend your home-visit appointment with a mobile eftpos machine and provide a tax invoice.