We are a full provider for the Hearing Services Program - meaning we can provide fully subsidised appointments and hearing aid for eligible clients.

Home visits are also available for HSP clients.

Speak to us about what funding availability may be available for you. We will check your eligibility and can explain to you how the Hearing Services Program works. 

To ensure you receive prompt service, we kindly ask that you schedule all appointments in advance. Appointments can be made over the phone, via our online booking system, or by dropping into one of our clinics to see us. While we do welcome walk-ins for scheduling appointments, please be advised that a prior booking is necessary to secure a consultation with us. Therefore, it is unlikely that you will be accommodated for an immediate appointment during a drop-in.

• Longer appointment times with the same audiologist - enabling you to develop trust and rapport.

• We have the lowest prices in the whole of Albany and Denmark for entry-level rechargeable hearing aids. Just because we are a small, private practice, doesn't mean we have higher prices! 

• As an ethically minded, family practice, we stand out by providing quality hearing aids at fair prices. Major chains and large providers often push inferior hearing aids that are often regarded as subpar. Unfortunately, these particular devices are among the least effective and most poorly manufactured on the market, yet somehow remain some of the best-selling products on the market today. Oh to the power of corporate marketing...

• We proudly display all our prices online, instead of merely stating it! Many independents and chain clinics claim their pricing is "transparent" yet a site search nearly always shows no actual prices at all! Inside scoop - this is because they deliberately and sneakily overcharge clients where they can get away with it. Our hearing aid prices are fixed and highly competitive.

• We are not affiliated or owned by hearing companies or large corporate body - ensuring you receive unbiased, ethical advice. Also, your support is directly reinvested into our local community, not sent overseas or to some corpo multi-millionaire living in Bellevue Hill. 

• We offer a comprehensive home-visit service. And unlike our competitors, we use state-of-the-art testing equipment for this. Home visits are a great option for those who have mobility and transport issues! 

Unfortunately, no, children are not able to be seen at our clinic.  We can only see clients who are aged 16 years and older.

However, for anyone up to the age of 26, we have an obligation to advise that younger clients are entitled to some government support when seen by Australia Hearing.  If you are under the age of 27 and require services from Hearing Australia, you can visit www.hearing.com.au for more information.

Our audiologist is an accredited audiologist under Audiology Australia and a licenced Medical Provider for the Australian Government Hearing Services Program. He has also completed comprehensive ear wax management courses. He trained as an audiologist at the University in Western Australia and holds a Master's in Clinical Audiology, along with undergraduate degrees in Medical Science and Population Health. He has more than 7 year's experience in adult hearing rehabilitation (hearing aid prescription) and ear wax removal. 

Please book our Standard hearing assessment.

Please book our Standard hearing assessment.

Yes, we do. We can provide a hearing assessment and report to your doctor detailing your eligibility todrive with/without hearing aids. 

Yes! Eligible Pensioners under the Hearing Services Program (HSP) are entitled to receive home service billed through HSP. However, due to the costs involved, we charge an additional call out fee for this service. Please take a look at our page on home services page, or feel free to reach out to us if you have any questions. 

Regrettably, we cannot assist with this.  We have opted not to carry out this procedure due to the processing timeframes associated with DVA.

However, you may discover that various audiology clinics in Albany are happy to perform this service. 

If you would like to receive services at our clinic, please note that fees are only applicable to Private clients.

For your first visit, we charge $95, during which you will receive a comprehensive hearing assessment along with a hearing aid tune-up in a one-hour appointment. However, if you have seen Jason the audiologist before we will completely waive this fee.

For HSP/DVA clients (people with eligible pension cards or DVA cards) there will never be any costs involved with relocating to us. You can relocate to us for free, as you would any other clinic.

Unfortunately, no. Australia does not provide audiology billing through Medicare or concession cards. However, funding can be provided through the Australian Government Hearing Services Program or DVA, for eligible clients.

Time permitting, yes! We can conduct both ear wax removal and a comprehensive hearing assessment in a single appointment. However, please note that depending on our scheduling availability, we cannot guarantee this service will be available at every visit. If you suspect a wax buildup before your assessment, kindly inform us in advance so we can allocate the necessary time.

All our testing equipment is calibrated specifically for mobile operations, and we only use the best on the market - state-of-the-art wireless systems sourced from the United States manufacturers. 

When hearing thresholds are measured during home-visit hearing tests, we use a special type of ear plug called "inserts" which allow for greater sound attenuation in comparison to over-the-ear headphones often used in clinics. This allows for accurate testing even with background sounds present. Furthermore, ambient noise-floor levels are always live-measured during testing, to ensure all results are accurate and adhering to industry standards.

• If hearing testing takes place in at your home, it's important to have a moderately quiet environment within the home, for compliance and accurate results. That said, the only situations where this might pose a challenge are in homes located near roadworks, or those with young children running around. Normal, outside sorrounding environmental noises will not impacting hearing tests.

Yes, our audiologist will attend your appointment in a 4WD vehicle, allowing us to reach nearly all property types. We can attend remote properties, including farms.

We cannot do cochlear candidacy testing at home appointments. Otherwise, all other tests we perform in the clinic can be performed at people's homes.

Yes, we can. We can provide a medical report for your treating doctor. We do not charge extra for medical reports at our clinic, unless requested at wax/fungal removal appointments.

We assure you that after your free complimentary hearing checkup, you will not receive any marketing calls, emails, or texts from us. We prioritise ethical practices, and understand the annoyance of marketing teams just like anyone else!

As our clinic grows, we will look at providing extended operating days in Albany in 2026. At this point, we have no plans to extend operating days in Denmark.

Your personal information provided to us is always stored securely and confidentially on a cloud-based encrypted database, which adherts to ISO/IEC 27001 certified Information Security Management System (ISMS).

For private clients, your personal information is never shared with any third parties. For clients under the Hearing Services Program (HSP), at times we may be required to share your personal information with the Australian Government Department of Health, Disability and Ageing, performed in accordance with HSP compliance and regulations. 

Please note, you will never be contacted by us for marketing purposes.

We can accept all major types of payment, including eftpos, cash or bank transfer.

Our audiologist will always attend your home-visit appointment with a mobile eftpos machine and provide a tax invoice.