Audiology services summary

When you visit our clinic, the fees we charge will vary based on whether you are a Private Client, a member of the Department of Veteran Affairs, or eligible for the Australian Government Hearing Services Program. 

  • If you already use hearing aids and want to be seen by us for the first time, please book "first-time visit with exsisting hearing aids", found under our Hearing Assessments tab.

  • If you're uncertain about whether you require hearing aids and would like to have a no-obligation friendly chat about your hearing, we offer a FREE 15-20 minute "hearing checkup" appointment in clinic.

Audiology services and pricing
Here, you can explore our complete list of services available.

All home-visit appointments will occur a 25% surcharge on our standard billing rates. However, we do no charge for any home-visits or in-clinic appointments if the following applies for Private Client

  •  Clients are under an Aftercare Plan

  •  Clients have purchased hearing aids from us within 4 months

  •  Clients have hearing aids from us on a trial basic (in-clinic bookings only)

If you are a DVA or Pension Card Holder, you may be entitled to fully subsidised appointment costs and hearing aids. Please speak to us if you think this applies to you. Fully subsidised appointments are only available for in-clinic bookings.

Please use our drop down lists below to see all our appointment prices

Hearing Assessments

For individuals aware of a hearing loss and ready for full testing.

When requested at appointments, a medical report can be provided for all hearing assessments at no additional costIf this is required for a previously completed assessment, a fee of $35 applies.


Standard hearing assessment                  $110

Comprehensive hearing assessment      $125

Cochlear candidacy asessments             $125

Drivers licensing hearing assessments   $125

Tinnitus assessement and counselling    $110

DVA hearing assessment (with CRN)         /   


Hearing Aid Aftercare and Support

For individuals who use hearing aids already and require on-going support and maintenance. These appointments apply whether you have never been seen by us before or are an exsisting client.


Basic hearing aid maintenance                         $30

Hearing aid maintenance w programming       $50

First-time visit w exsisting hearing aids           $75

Ear impression + (earmould cost)                    $40 

Hearing aid cleaning service (drop/collect)    $20

Loan hearing aids (Tribe level)                   $49 p/w

Loan hearing aids (Excellence level)         $69 p/w

Device program for external clients (1 HA )   $250

Device program for external clients (2 HA)    $350


Ear Wax Removal Service

A medical referral is not required for wax removal. If a follow-up removal appointment is required to removal all wax, no further charges apply. If a medical report is required at a wax removals, a $35 fee applies.


Ear wax removal (1 ear)  (20-30 mins)           $80

Ear wax removal (2 ears)  (30-45 mins)        $150

Free Hearing Checkup and Device Discussions

For individuals uncertain about their need for hearing aids or who simply wish to have a friendly chat about their hearing. During these appointments, we will evaluate your hearing, and if applicable, explore hearing aid options. We can also clarify funding options available to you. Rest assured, you will not receive any marketing calls following these appointments.


Hearing checkup  (15-20 mins)                    FREE

Device discussion (15-20 mins)                   FREE

Yearly Review Appointments

For individuals already using hearing aids who require yearly monitoring of hearing and hearing aid  maintenance and care.


Yearly review appointment  (45 mins)             $110

Hearing Aid Parts, Supplies and Warranty Repairs

For individuals who require supplies for their hearing aids - this can be provided through either booking an appointment at our clinic (no charge) or posting it out to you. $18 postage and processing fee applies. There is no charge for hearing aid supplies for clients under an Aftercare Plan.


Warranty repairs:

  • For hearing aids required to be sent to manufacturers for repair, there is no charge for this service for eligible HSP clients and clients who have purchased hearing aids from us within 6 months, or those who are under a current Aftercare Plan.

  • Those under Aftercare Plans, are also entitled to loan hearing aids at no cost during repair.

  • For Private clients who have purchased devices elsewhere and are not under our Aftercare Plan, manufacturer repairs will occur a $40 postage and processing fee. 

We also stock supplies for most major hearing aid manufacturers, including:

  • Ear mould replacements

  • Ear domes 

  • Hearing aid filters

  • Hearing aid receivers/speakers

  • Drying caps

  • Areas we cover in Albany

    Albany central, Collingwood Park, Bayonet Head, Middleton Beach, Lower King, Upper King, Lockyer, McKail, Lange, Spencer Park, Milpara, Warrenup, Oranga, Robinson, Millbrook, King River, Cuthbeth 
  • Areas we cover outside of Albany

    Denmark, Kronkup, Kalgan, Porongurup, Scottsdale, Narrikup, Elleker, Marebelup, Bornholm, Ocean Beach, Torbay, Nanarup, Goode Beach, Robinson, Nanarup 

Albany, Western Australia

040 932 3259

southernhearingexcellence@protonmail.me

Denmark Clinic: Monday and Friday 09:00am - 4:30pm Albany Clinic: Tuesday and Thursday: 09:00am - 4:30pm Home visits: Saturday 09:00-1:00pm