Our home visit service

We understand that visiting our clinic isn’t always convenient, which is why we offer a professional home visit service for all your audiology needs. Whether you’re at home or an aged-care facility, we can come to you. Our audiologist can perform all the same audiological procedures we perform at our clinic. This service is great for those who have transportation issues, or require family to bring them to town, saving you the logistical hassles.

*For those under a Aftercare Plan, there are no charges for appointments performed at your home.


Home visits are available every week on Saturday: 9am - 2pm


Services that can be performed at your home

  • Hearing assessments (all types)

  • Yearly review appointments

  • Hearing aid fittings

  • Hearing aid trial fittings

  • Hearing aid software adjustments/programming

  • Hearing aid maintenance, aftercare, and counselling

  • Tinnitus assessments

  • Cochlear candidacy assessments

  • Hearing aid discussions

  • Ear wax removal


Terms of service for home visits

  • Home visits occur a 25% surcharge on our standard billing rates, except for wax removal appointments.

  • All home visits are billed privately. 

  • For DVA/HSP clients who require home visits, we can still provide this service for our standard rate (private billing).

What happens during home visits
  • Once your appointment has been booked, we will call you to confirm your appointment and answer any questions you may have regarding the appointment.

  • We can access nearly all property types. With a 4WD vehicle, we can even attend remote houses and farm properties.

  • For new hearing assessments, we suggest that you have a family member, friend, or carer present. Their presence can provide us with insight into your hearing needs.

  • We will ensure your home is suitable for testing procedures prior to our visit. We use specialised testing equiptment that allows for accurate hearing tests during home visits.

Book Your Appointment Online

Choose the type of appointment required to enter our live booking system. After your booking is completed, you will receive a confirmation call from our team within 6 working hours. If preferred, appointments can also be made over the phone on 040 932 3259 or via email.

Clinic hours of service:

  • Albany clinic: MON, TUE 9am - 4pm

  • Denmark clinic: THUR, FRI 9am - 4pm

Home visits hours of service:

  • SAT 9am - 2pm

For booking cancellations, we require a minimum of 12 hours notice.

Hearing Assessments








                           











               

                                                            

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Yearly Review 
  • Areas we cover in Albany

    Albany central, Bayonet Head, Collingwood Park, Cuthbeth, Emu Point, Gledhow, King River, Little Grove, Lower King, Upper King, Lange, McKail, Middleton Beach, Mira Mar, Milpara, Millbrook, Orana, Robinson, Spencer Park, Warrenup, Yakamia

  • Areas we cover outside of Albany

    Bornholm, Denmark, Elleker, Goode Beach, Kalgan, Kronkup, Marebelup, Nanarup, Narrikup, Ocean Beach, Robinson, Scottsdale, Torbay

Albany, Western Australia

040 932 3259

southernhearingexcellence@protonmail.me