Home visit services

We understand that visiting our clinic isn’t always convenient, which is why we offer a professional home visit for all your audiology needs. Whether you’re at home or an aged-care facility, we can come to you. Our audiologist can perform all the same audiological procedures we perform at our clinic. This service is great for those who have transportation issues, or require family to bring them to town, saving you the logistical hassles.

Please find below additional details about our coverage area. We service an extensive region, extending from Kalgan all the way to Scotsdale.

For those under an Alpha Aftercare Plan, there are no charges for appointments performed at homes.

Home visits are available: Saturday: 9:00am - 2:00pm

  • Once your appointment has been booked, we will call you to confirm your appointment and answer any questions you may have.

  • We can access nearly all property types. With a 4WD vehicle, we can even attend remote houses and farm properties.

  • For new hearing assessments, we suggest that you have a family member, friend, or carer present. Their presence can provide us with insight into your hearing needs.

  • We will ensure your home is suitable for testing procedures prior to our visit. We use specialised testing equipment that allows for accurate hearing tests during home visits.

Home visit prices

The prices for home visits listed below include all call-out fees, ensuring there are no hidden costs.

Yearly review appointment  
$160
Basic hearing aid maintenance 
$80
Hearing aid maintenance with sound adjustments
$110
New client assessment
$160
Standard hearing assessment
$190
Medical hearing assessment
$215
Microsuction removal
$100 / $170
Home hearing aid fitting fee
$100

Home visit terms of service:

  • All home visits are billed privately and cannot be covered for under the Hearing Services Program (HSP). For HSP/DVA clients who require home visit service, we can still provide this, however, please speak to us prior to booking. Your billing will be performed differently to ensure compliance with HSP regulations.

  • We reserve the right to determine the suitability of specific homes and aged care facilities for the delivery of services. Certain residences may not meet the necessary criteria for testing due to reasons related to hygiene, safety, or excessive noise floors. In such cases, we will always provide in-clinic appointments as an alternative option. 

  • Areas we cover in Albany

    Albany central, Bayonet Head, Collingwood Park, Cuthbeth, Emu Point, Gledhow, King River, Little Grove, Lower King, Upper King, Lange, Mckail, Middleton Beach, Mira Mar, Milpara, Millbrook, Orana, Robinson, Spencer Park, Warrenup, Yakamia.

  • Areas we cover outside of Albany

    Bornholm, Denmark, Elleker, Goode Beach, Kalgan, Kronkup, Marebelup, Nanarup, Narrikup, Ocean Beach, Robinson, Scotsdale, Torbay.